Seaporte Overview

Contract No: N00178-09-D-5769
Award Date: 19 May 2008
Zone(s) Covered: Zone 4 (Gulf Coast) and Zone 6 (Southwest)
Functional Areas: 3.5, 3.6, 3.12
LOGMET POC: Joe Carter ((512) 637-1040
LOGMET Seaporte Email: admin@logmet.com
Government Website: www.seaport.navy.mil
Background
In 2002, the Chief of Naval Operations (CNO) promulgated Seapower 21. Seapower 21 provides a framework to align, organize and integrate the U.S. Navy to meet the wide variety of challenges that lie ahead. The CNO called upon the entire Navy to find ways to become more efficient and effective. To meet Seapower 21 objectives and to increase efficiency, the NAVSEA Warfare Centers established the Seaport Enhanced (Seaport-e) Multiple Award Contract (MAC) vehicle, using a web-based, e-business procurement Portal, to facilitate performance-based service acquisition, leverage buying power, improve business intelligence and reduce cycle time. In October 2004, the Virtual SYSCOM Commanders formalized an agreement to expand the ordering community of Seaport-e to include all Virtual SYSCOM activities and to leverage the success of Seaport-e in achieving the aforementioned objectives across the Virtual SYSCOM. Additionally, other activities, including the Military Sealift Command. Strategic Systems Programs, Office of Naval Research, Defense Threat Reduction Agency (DTRA), and the United States Marine Corp have chosen to use Seaport Enhanced.


LOGMET Solutions, LLC delivers specialized services in Systems Engineering, Information Security, and Linguistics Analysis. Our experienced and highly qualified staff is dedicated to deliver world-class services in support of the Chief of Naval Operations (CNO) Seapower 21 objectives. LOGMET is a Service Disabled Veteran Owned Small Business (SDVOSB) serving the United States Government and Industry Partners.


System Design Documentation and Technical Data Support

This functional area involves the engineering effort required to prepare and assure that the detailed technical data documentation that is necessary to support system development reflects the latest design, configuration, integration, and installation concepts. Technical documentation may be in the form of paper, electronic (digital) or interactive computer systems.

Area TaskDemonstrated Past Performance
Software Development
  • LOGMET software engineers conducted requirements identification of each external interface. Met with agencies to determine, message sets and data dictionaries
  • Conducted requirements analysis data transmission to determine communications medium and network requirements
  • Completed system design specifications, conducted system design reviews and outlined project schedule to determine level of effort.
  • Managed and executed code development on 13 software modules and conducted peer reviews to ensure quality code development.
  • Completed level-1 unit testing with documented results
  • Coordinated with quality assurance team to identify test cases and ensure that a valid independent test was completed on system requirements
  • Responded to deficiency test reports to make required software medications
  • Developed implementation plans to release software into production

Software Engineering, Development, Programming, and Network Support

This functional area consists of applying the engineering and scientific disciplines to perform technical analysis of, technically support development of or selection of hardware and computer software, or modification to existing hardware and software for systems, test facilities, or training facilities. This also consists of software engineering efforts and programming support required to technically support software implementation in systems. sub-systems

Area TaskDemonstrated Past Performance
Systems Engineering
  • Analysis of application throughput and response times for eCLASS. The team developed tools to monitor and report query response times and server utilization
  • LOGMET software engineers implemented hardware to handle network load balancing and distribute query requests across the server farms. This process ensured that no one server was overworked with requests and could respond in the desired time.
  • LOGMET database programmers assisted the design and implementation of asynchronous replication and clustering to ensure that all eCLASS servers were current and performing at optimum capability
  • LOGMET team assisted in the layout and configuration of the computer data center used to host one of the eCLASS sites for servers and telecommunications. LOGMET system administrators installed, configured, and tested eCLASS servers
  • LOGMET Systems administrations conduct real-time monitoring of system components used to identify potential failures and planned maintenance actives on the server farms. The is to sustain 24x7x365 operations
  • Support the Configuration Maturity Model Integrated (CMMI) process for planning, managing, controlling, and measuring systems engineering, software engineering, supplier management, and integrated product and process development

Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support

Technology (IT) Support This functional area consists of providing information system software analysis, requirements definition, design, development, test, modification, installation, implementation, quality assurance, training, and documentation to meet the evolving data storage and reporting needs of programs and management. Analyze existing IT and IS databases, web sites, and IT applications and recommend new or improved interfaces and improved management tools that meet new management requirements, or improve management effectiveness and efficiency. Perform maintenance and technical support for Local Area Networks (LAN) and Wide Area Networks (WAN) that are outside the cognizance of the Navy Marine Corps lntranet (NMCI). Modify, implement and maintain web based information systems and links. Develop web-site structure, prepare documentation for population, implement and maintain web sites. Provide systems engineering and technical support for establishment, test, upgrade and operational support of systems, networks, workstations and support equipment hardware and software that are outside the cognizance of NMCI. Conduct IA analyses, develop, recommend, and implement, monitor, update, and maintain, 1A practices, procedures, equipments, algorithms, and hardware that are outside the cognizance of NMCI.

Certification and Accreditation LifecyclePast Performance Activities completed for eCLASS and CXI
System Implementation
  • Assist in the development and update of the System Security Plan
  • Manage and develop test and evaluation criteria for contingency planning and DOS computer data centers
  • Implement operating system and application level security baselines on system servers per DOS Diplomatic Security guidance
Security Test and Evaluation
  • Conduct contingency testing at 24x7x365 computer data centers; monitor and react to power outages, rollover functions, and system recovery events
  • Execute pre-accreditation vulnerability assessments using Diplomatic Security Vulnerability Assessment Tools
  • Manage and conduct mitigation activities to resolve vulnerability findings
Security for Interconnected Systems
  • Act as DOS liaison to external agency customers for data-sharing requirements with Department of Justice, Homeland Security, Drug Enforcement Administration, and Health and Human Services
  • Draft the Inter-Agency Security Agreements for DEA and DOJ to establish dedication telecommunications circuits used for automatic data-sharing of information
  • Develop project plans for key milestone activities for the implementation of new network segments to the dedicated circuits.
  • Coordinated the update of Memorandum of Agreements and Service Level Agreements with DHS, HHS, and DEA for data-sharing requirements
  • Assisted DOS personnel with the implementation of new firewall rule sets to enable secure communications from agency to agency
  • Coordinated DOS and DEA test and evaluation events
  • Coordinate quality assurance testing of key system data sharing features.
System Operation and Maintenance
  • Assist agency security and operations staff in continuous monitoring activities
  • Provide subject matter expertise of system and security operations during incident response
  • Provide subject matter expertise in agency security requirements for software and system component modifications

Seaporte Program Management Office
LOGMET Solutions, LLC
9600 Great Hills Trail
Austin, Texas 78759
(512) 637-1040 (office)
(512) 538-1550 (fax)
admin@logmet.com


LOGMET will post task orders and technical instructions upon receipt. Please email admin@logmet.com for any questions.


Ability to monitor and maximize quality

The ability to maximize quality comes from the ability to manage and monitor performance of the required tasks. LOGMET implements tools and processes to measure the appropriate metrics for service delivery and enables the proper feedback to the stakeholders and the customer. The LOGMET approach is to develop a quality assurance plan, document processes and procedures, and conduct quality audits of project deliverables. LOGMET understands all stakeholders need the same insight into the project and the ability to monitor progress throughout. Quality is enhanced when the proper resources are assigned to the task, peer reviews and audits are conducted throughout task execution, and well defined procedures are established to handle the change required to mitigate the risks identified. This requires seamless and open communications with the client and the ability of leadership to minimize impacts to the overall effort.
    
Currently on all LOGMET projects; we conduct project reviews on a weekly basis. Cost, schedule, and technical performance are tracked as work progress is recorded and reviewed. Deviations from the project plan are documented in status reports and discussed on a weekly basis with the customer. These discussions and the activity status reports are focused on the work completed to date, the products delivered, a detailed accounting of funds and staff hours, and the status of funds available to complete the project. The project schedule will be reported along with proposed changes, reason for change, and any potential project impact. The Project Manager informed the customer of any and all potential problem areas and recommended solutions, problem risk areas and mitigation plans, and personnel reassignment impacts.
    

Approach to guarantee responsiveness to and cooperation with customers
    
Effective responsiveness and cooperation with customers is achieved through a well defined organizational structure and demonstrated leadership. The LOGMET Program Manager (PM) will ensure effective communications are established with the customer and all required stakeholders and partners. The LOGMET PM is responsible for ensuring customer requirements and expectations are documented and achieved. The PM will meet regularly with stakeholders to ensure project compliance and to review operational performance measures. Project team leaders will meet routinely to review current operations, customer relations, service delivery, project schedules and project cost. LOGMET understands that cooperation with the customer is crucial in the ability to deliver quality products, on schedule at cost. The ability of the PM to manage and track progress using automation and state of the art tools, enables timely and accurate information exchange with the customer.
    
 
Approach to problem resolution
    
Successful problem resolution is achieved when both customer and client can reach a solution that minimizes the risk to the overall project. The following table outlines the critical components to problem resolution

Problem Detection
  • Implement the tools to identify problem areas before critical mass is achieved
  • Continue to review and refine performance measures
  • Conduct risk analysis and prepare response procedures
  • Report the problem to stakeholders 
Problem Reaction
  • Conduct analysis to identify and document the root cause of the problem
  • Continue to provide on-going status
  • Involve all stakeholders in decision recommendations
Problem Resolution
  • Implement resolution quickly and accurately
  • Change/modify current procedures to ensure problem does not repeat